Regulatory and Platform Transformation for Commercial Bank

A commercial bank needed improved regulatory compliance and a new platform operating model.
Task:
Deliver regulatory uplift and design future operating structures.
Action:
Directed regulatory workstreams and coordinated suppliers.
Result:
Strengthened compliance and established a stable foundation for future transformation.
FCA Remediation for Retail Bank
A retail bank faced compliance gaps and potential penalties.
Task:
Deliver a cross‑functional remediation programme.
Action:
Led technology, operations and customer‑service workstreams; established case‑management and vulnerable‑customer capability.
Result:
Met regulatory requirements, avoided major penalties and protected licence status.






